Beneva selects Mitchell to streamline claims management

Canadian Insurer Will Leverage Company’s Cutting-Edge Technology to Simplify Auto Claims Processing and Accelerate Settlement

SAN DIEGO, May 10, 2022 /PRNewswire/ Mitchell, an Enlyte company and leading provider of technology and information for the Damage & Accident (P&C) claims and Collision Repair industries, today announced that Beneva, the largest mutual insurance company Canada, has selected its suite of enterprise claims management solutions. These solutions are designed to improve the efficiency and accuracy of claims processing, helping Beneva meet the needs of its more than 3.5 million members and customers.

Beneva conducted a thorough review of its technology platforms before choosing Mitchell as a provider of automotive claims, appraisal and total loss technology.

“Our customers are at the heart of everything we do,” said Jonathan Pilon, Director of Claims, Commercial Partnerships and Expertise at Beneva. “Using Mitchell’s innovative solutions, we can meet their expectations for a fast and easy digital claims experience. We are also well positioned to improve this experience in the future by leveraging artificial intelligence and other breakthrough technologies to automate key steps in the claims process.”

From Mitchell the solutions selected by Beneva are Mitchell WorkCenter and Mitchell cloud estimate. Mitchell WorkCenter will help the carrier effectively manage audit and assessment review, repair status, reporting and total loss. With Mitchell Cloud Estimating and its Built-in repair procedures, Beneva and its affiliated collision repair centers can write estimates from any internet-connected smartphone, tablet or laptop. Its scalable, cloud-based architecture enabled the insurer to deploy the technology to more than 600 appraisers and body shops in just one week.

“We are delighted to support one of from Canada the best insurers and the main providers of Quebec,” mentioned debbie dayExecutive Vice President and General Manager of Mitchell’s Automatic Physical Damage Division. “Since the 2020 Canadian launch of Mitchell Cloud Estimating, we have continued to expand our North American presence by helping carriers and collision repairers on both sides of the border streamline workflows, improve productivity and digitize the claims process.

About Mitchell International
Based at San Diego, California., Mitchell International, Inc. provides intelligent technology solutions and services to the auto insurance, collision repair, disability, and workers’ compensation markets. With deep industry expertise, connections across the insurance ecosystem, and cutting-edge technologies like artificial intelligence and cloud-based solutions, Mitchell enables its clients and customers to succeed in today’s ever-changing environment. Each month, Mitchell processes tens of millions of transactions for more than 300 insurers, 20,000 collision repair shops and 70,000 pharmacies. Its comprehensive portfolio of solutions and services enables clients to restore lives after a difficult event.

MitchellGenex and Coventry recently aligned their joint industry expertise and cutting-edge technology solutions to form Enlyte, a parent brand with more than 6,000 associates committed to simplifying and optimizing P&C and disability claims processes and services.

For more information, please visit or follow Mitchell on Twitter @MitchellClaims and @MitchellRepair for property damage and collision repair updates.

About Beneva
Beneva is the largest mutual insurance Canada with over 3.5 million members and customers. Beneva employs more than 5,000 dedicated employees: people who watch over people. Its human approach is rooted in mutualist values ​​shared by its employees. With $25 billion of assets, Beneva is positioned as a major player in the insurance and financial services industry. Its head office is located at Quebec City.

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