Industry veteran launches new MGA

Veteran insurance executive and entrepreneur Marguerite Dixen (pictured above) created General Agency Adroit, a general management agency providing workplace accident insurance as well as a range of safety, accident prevention services. Technology-driven loss and claims management for employers vulnerable to high severity losses. and their brokers.

“The evolution of the commercial insurance market has created new and complex challenges in workers’ compensation insurance, particularly for employers with experience of major claims that have long been underserved by the market. Said Dixen. “Together with Origami Risk, we have developed a revolutionary solution for these employers and their insurance brokers that combines individual account underwriting with value-added loss control and claims services. By deploying cutting-edge technology, we are able to drive security management, leverage analytics, and streamline reporting and administration.

Rob Petrie, CEO of Origami Risk, will serve as an advisor to Adroit, who will begin operations with six professionals, including specialists in brokerage relationship development, underwriting and worker’s compensation program structure, security and loss control, claims management and compliance. The company will be based in Chicago.

Brokers and policyholders working with Adroit will have access to risk management resources, including:

  • Account-specific subscription: An underwriting and pricing approach based on the performance and potential of individual accounts
  • Consulting resources: Loss control consulting services provided by Adroit in collaboration with external service providers
  • Safety management system: Origami Risk’s system provides a wide range of analytical tools and capabilities to help organizations track incidents and develop, assess and strengthen preventive measures, as well as implement sustainable safety cultures. .
  • Complaints Technology: Origami’s complaints management tool customizes workflows to automate the processes of alerting stakeholders, initiating next steps, and reporting to regulatory agencies. The tool also facilitates the analysis, monitoring and adjustment of claims.
  • Analytical capabilities: Several features of Origami’s risk management information system that are generally only available to large employers, including online job submissions, mobile forms, dashboards, reports, tracking, etc. .
  • Complaints service: Outcome-based complaint model with emphasis on integrated medical management, use of high penetration networks and invoice review procedures
  • Support for case management: Resources to reduce disability, facilitate return to work through nursing triage, incorporation of formal disability guidelines tools, and various case management methodologies

Read more : Take worker safety to the next level

Dixen, founder and CEO of Adroit, has over 32 years of insurance experience. Previously, she was the founder and president of Third Coast Underwriters, a division of AF Group. She also launched and managed Fundamental Underwriters, an insurer specializing in commercial transport liability. Dixen has also held executive positions at SeaBright Insurance and The Hartford, as well as underwriting positions at Travelers, RSA and Argonaut.

Petrie co-founded Origami Risk in 2009. He has over three decades of leadership experience in risk management and insurance technology. Prior to forming Origami Risk, he held a series of leadership roles at Marsh, including CEO of CS STARS and Head of Global Operations and Client Technology.


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