Senior Programme/Policy Specialist/Analyst (Legal Services)

Senior Programme/Policy Specialist/Analyst (Legal Services)
Collective bargaining and defense of members’ rights
Advocacy Center

Display period:

January 02, 2022 – Until exhaustion

NEASO Rank 7 Salary Scale: $91,611 – $144,025

Job details: The position supports the NEA’s strategic goal of focusing the energy and resources of its 3 million members on promoting public confidence in public education by providing professional expertise in support of education programs. legal services of the Collective Bargaining and Member Advocacy (CB&MA) Department of the NEA in the Center for Advocacy and Outreach.

Position Summary: The responsibilities of this position are two-fold: (1) provide data, analytics, and reporting support for software systems that automate the business requirements of NEA’s Membership Rights and Insurance programs, and ( 2) Prepare and perform on-site and online audits and program evaluations of NEA’s state-affiliated legal services programs. prepare written reports on audit findings and follow up on audit recommendations; respond to programmatic, political and eligibility questions from assigned State Affiliates; assist DuShane Legal Management System (Passport) users with questions about system features, reports, and updates; lead the legal services program COGNOS reporting system; handle member appeals and state affiliation requests for assistance in statewide litigation and federal appellate matters; and provide expert advice for policy development and implementation. Other essential functions include: serving as the primary contact for one of the insurance programs, which includes providing claims data analysis, assisting state affiliates with coverage disputes, maintenance of claims tracking system, working with carrier and broker to provide coverage notices to state affiliates. and NEA staff, and assisting with contract negotiations and program auditing. This position is part of a team that focuses on advocacy for members and associations related to the administration of the legal services program and insurance coverages. To carry out their responsibilities, the employee uses a computer and/or laptop, various NEA-approved software, and travels as required for on-site audits.

Minimum Education Requirements: Bachelor’s degree in business administration, accounting, computer science or other relevant field Where equivalent combination of education and experience from which comparable knowledge and skills can be acquired. Minimum qualifications: Five years of progressively responsible experience in project management, program evaluation, policy analysis, systems and/or database analysis data, or involving key skills such as writing analytical reports, managing risk, using a robust online information management system, and developing and implementing programs and projects. Experience must include professional writing and systems/business analysis, spreadsheet, report writing and word processing skills; and exposure to business systems, databases, financial program auditing or risk management. Other requirements: Must be able to work occasional extended hours on evenings and weekends. Writing and analysis exercises will be requested at the time of the interview. Periodic travel required (20 to 30 nights per year).

Selection Criteria: Level 1 (Essential): Knowledge of business systems, financial program auditing, computer reporting and database systems. Demonstrated ability to review and analyze a large volume of documentation to determine compliance with established guidelines. Proven high level skills in written and oral communication, research and analysis. Demonstrated problem solving skills. Proficiency in the use of computer applications for research and report writing, including the use of spreadsheets, data analysis and presentation software. Demonstrated high-level advocacy, interpersonal and collaborative skills to consult with NEA affiliate leaders, members and staff. Proven ability to plan, organize and coordinate projects. Demonstrated flexibility and ability to simultaneously manage multiple and complex tasks under tight deadlines and changing priorities/conditions. Demonstrated experience working independently, collaboratively and in a team environment. Proven effectiveness in strategic analysis and action planning, as well as proven experience in developing and implementing strategies in line with organizational objectives. Experience using robust, web-based or application-based information management systems. Successful referrals. Level 2: (significant): Knowledge of Legal Services Compliance Guidelines and Protocol. Familiarity with COGNOS or similar report writing software. Knowledge of insurance industry terminology. Competence in developing partnerships. Level 3: (Desirable): Experience working in a large membership/advocacy organization. Knowledge of NEA and CB&MA programs and policies.

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